Art.1
Definitions
Meaning of the terms:
LUGGAGE DEPOSIT: space at disposition for deposit luggage, furniture and administration organization.
DEPOSIT STAFF: physical person assigned to the mansion of storing and custody luggage in the deposit.
CUSTOMER: physical person who uses this service
Art.2
Luggage accepted in the deposit
At the moment of the deposit luggage, the customer must declare the contents of each single piece of luggage, and that the contents are not included in the unacceptable items as for art. 3
According to the limit of capacity of the deposit, cases, bags, backpacks and similar for traveling are accepted. All luggage must be securely closed.
The VEN,TUR sas takes no responsibility for money, precious metals, documents, objects of value or any other valuAbles contained in any single piece of luggage, see art.3
The luggage is introduced into the deposit on request of the owner, representative or carrier of each single piece of luggage.
The VEN-TUR sas has the facUlty of not accepting luggage in the deposit.
Art.3
Luggage not accepted in the deposit
a- Luggage containing inflamMable material, perishable good with emission of toxic fumes, which may cause damage to the deposit structure or to other luggage contained inside the deposit.
b- Money, jewels, precious metals, documents or other objects of value in general.
Luggage in bad condition may be refused.
Exception may be made, on condition that the customer leaves a written declaration relieving the deposit of any responsibility in relation to the bad condition and wasting of the contents of the same .
In this case, at the moment of receiving the luggage, the deposit staff must call attention of the customer on the conditions of the luggage, and state the same on the ticket. See art.7
Art.4
Public opening hours of the deposit
Monday to Sunday from april 1st to october 31 – 9.30 a.m – 7.30 p.m.
IN WINTER from november 1st to march 31 – 9.30 a.m – 6.30 p.m.
Art.5
Deposit staff
Depositing and custody of luggage is serviced exClusively by the VEN-TUR sas staff.
The deposit staff have the obligation to observe and make observe all rules and regulations relating the services of depositing and custody of luggage, receiving payment, signing tickets, and any other operations regarding the general terms
Art.6
Access deposit for working reasons
Access to the deposit is always accepted for control and MANAGING on behalf of the VEN-TUR staff and upon written request also to the police and tax agents motivated by security and service reasons.
Art.7
Mode of introduction luggage in the deposit
On depositing luggage staff must compile the documentation at the deposit.
The matrix with progressive number remains at the deposit, the first part of the ticket retaining the same progressive number as the matrix is consigned to the customer and the second part of the ticket is collocated on the luggage deposited,
On the matrix the following information must be indicated:
a- date & time of luggage deposited
b- name of the customer
Deposit staff are not obligated to control the identity of the customer.
The customer must pay on the act of the depositing the tariff before receiving the receipt of the deposit.
Art.8
Rates
Prices for depositing and custody of luggage determined by the VEN_TUR sas are visibly exposed to the public inside the deposit.
Prices due for depositing normal luggage as follows:
Prices are per suitcase.
For the first suitcase (hand luggage/cabin size): 6 EUR
From the second suitcase (hand luggage/cabin size): 5 EUR per piece.
Suitcases larger than the hand luggage / cabin size: 10 EUR
Daily rate
Art.9
Mode of redelivery of luggage
The luggage deposited are returned to the owner of the ticket, after further payment, if the luggage deposited has remained for longer period than the minimum period and tariff (TARIFF). See art. 8.
The deposit staff must verify at the moment of consigning luggage, the corresponding ticket number exhibited by the customer, the identity is not necessary. However if for valid reasons the deposit staff are in doubt the restitution may be suspended and verification of identity be requested.
Art.10
Failure collection of luggage deposited
Past 90 days from the date of specified collection, luggage is taken as abandoned, the customer looses any rights and refund. The luggage deposit may proceed on their discretion to sell, destroy or retain the luggage and contents
Art.11
Request for forgotten luggage
The restitution (RETURN, DELIVERY) of forgotten luggage is at full expense of the customer.
THE CUSTOMER MUST ORDER A POSTAL COURIER TO COLLECT HIS LUGGAGE FROM VENICE LUGGAGE DEPOSIT AND SHIP TO HIM
ALL THE SHIPPING COST AND TAXES ARE INCURRED TO THE CUSTOMER
Art.12
Responsability
The luggage deposit accepts no responsibility for damage and natural wasting of luggage deposited under their direct custody which cannot be attributed to them for bad conservation damage or loss or casual accidents or natural events ex: earthquakes and high water. No responsibility is taken for different contents not declared by the customer.
Art.13
Insurance
ZURICH INSURANCE PLC – POLIZZA N° 504A4707
Art.14
Conditions and revision of general terms
On receiving the ticket the customer accepts any regulations described in the present general terms document, copy may be requested at the headoffice of the VEN-TUR sas.
The VEN-TUR sas reserves the right to modify the general terms according to experience and necessity which may emerge from the activity.
Art.15
Law Courts
Any parts agree that any dispute which may arise with merit to the interpretation, effectiveness and execution of the general terms will be exclusive competence of the law courts of Venice.
Art.16
Translation
The translation of this document on behalf on the VEN-TUR sas represents information of courtesy.
In case of contentious procedure, refer to the italian language.
